THE AUTONOMOUS ORCHESTRATION PLATFORM
Thunai AI Agents for Enterprise Contact Centers
Thunai's AI agents automate your enterprise conversations on voice, chat, and email. Deliver instant, human-like support in every interaction.
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HOW THUNAI AI WORKS
AI Agents That Answer Every Customer, Anytime
Human-Like AI Agents for Instant, Accurate Answers
Deliver personalized, human-like replies 24/7.
Our AI understands 100% of voice interactions.
Deploy intelligent agents on web, mobile, and chat.
Effortless Scalability in 150+ Languages
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Thunai integrates with the enterprise tools you already use.
Instant support in 150+ languages across 15+ channels.
Deploy on-premise or in the cloud without a system overhaul.
Intelligent Automation for Truly Personalized Support
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Automate issue escalation with smart sentiment analysis.
Use customer history to create truly personalized responses.
Resolve issues faster with photo capture and payment actions.
360° Insights for Unbeatable Quality Assurance
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Pinpoint recurring issues and customer pain points instantly.
Route complex calls to the best agent with real-time monitoring.
Guide agent responses to reduce errors and ensure compliance.
Unified Dashboards for Automated CRM and Reporting
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Our AI processes your knowledge base for accurate answers.
Automatically log calls and schedule follow-ups in your CRM
Track the real-time progress of all issues and escalations.
Set-Up Human-Like AI Agents for Empathetic Support
Add Deeper Intelligence on Amazon Connect
Embed multilingual AI agents directly into Contact Flows.
Automate ticket creation and management for voice and email.
Guide customers visually with AI-powered screen sharing.
Learn MoreAutomate ticket creation and management for voice and email.
Guide customers visually with AI-powered screen sharing.
Master the Customer Experience on NICE
NICE CXone provides the infrastructure; Thunai provides the intelligence.
While CXone excels at workflow orchestration and agent optimization, Thunai fills the gap with truly conversational AI that can handle complex customer inquiries, reducing agent workload by up to 70% while maintaining the personalized experience your customers expect.
Learn MoreWhile CXone excels at workflow orchestration and agent optimization, Thunai fills the gap with truly conversational AI that can handle complex customer inquiries, reducing agent workload by up to 70% while maintaining the personalized experience your customers expect.
Real-Time Field Intelligence on Verizon Connect
Gain real-time visibility into field service issues via a unified dashboard.
Get real-time insight into field service issues.
Create and update tickets hands-free using voice commands
Learn MoreGet real-time insight into field service issues.
Create and update tickets hands-free using voice commands
Unify Communications and AI on RingCentral
RingCentral provides robust telephony infrastructure, but customer expectations have evolved beyond basic call routing. Thunai transforms your RingCentral investment into a competitive advantage by adding human-like AI that can resolve complex issues, reduce wait times, and provide 24/7 multilingual support while seamlessly integrating with your existing workflows.
Learn More
Create Effortless Journeys on Genesys Cloud
Provide interactive AI-powered guidance with screen sharing.
Assist agents with consistent, real-time information
Ensure high-quality support with multilingual AI
Learn MoreAssist agents with consistent, real-time information
Ensure high-quality support with multilingual AI
Connects With the Tools You Already Use
How Thunai Transformed the Neuberg Diagnostics Contact Center
40%
Better First-Contact Resolution (FCR)
50%
Reduction in Average Wait Times and Costs
65%
Better Customer Satisfaction (CSAT) and Retention
95%
L1 tickets are autonomously resolved by AI
Ready to Build the Future of Your Contact Center?
Sales leaders are scaling faster with Thunai’s AI Sales Agents
No scripts No training Just real results, from Day 1
