BOOST CSAT WITHOUT SCALING YOUR TEAM

Resolve tickets faster
Delight customers effortlessly

Set up AI Agent in 30 Seconds

Answer tough questions in seconds

Stay perfectly on-brand and updated

Connect with your tools, no extra setup

Your Support Team wasn’t Hired to Dig Through Chaos

Empower your Support Team
with Agentic AI

Not just bots. These are battle-tested AI agents,
trained on your knowledge, ready to act

Resolves Issues Faster

Find answers instantly and respond in your brand voice

Give Personalized Support

AI summaries give agents chat histories to act fast.

Train New Reps in Record Time

Onboard faster with consistent, scalable AI guidance.

Keep Support Quality High at Any Scale

Maintain accuracy, tone, and speed—no matter the volume.

Here’s What Happens When You Add AI to Your Support Stack

42%

Reduction in average agent handle time

Team Lead

68%

Faster ticket resolution with AI-suggested answers

Team Lead

95%

L1 tickets autonomously resolved by AI

CXO

Built for Every Role in Your Support Team

For Support Agents

Like Google for your helpdesk—but with AI superpowers

Get answers as you speak with the customers.

Get instant insights of previous conversations.

Find answers instantly from your knowledge base.

Call Insights to understand agent performance.

Automate routine tasks, focus on real issues.

Sync tools and data for seamless support.

For CX Leaders

Prove ROI and scale support without adding headcount

Identify trends, pain points, and opportunities.

Deliver uniform responses, minimize human errors.

Cut down waiting time, improve customer experience

Automate L1 Support, Lower operational costs.

Achieve consistent experience across channels.

Handle any volume without adding staff.

For Customers

Turn chaos into actionable insights

No more waiting—get help anytime.

Complete Prospect Intelligence Before Every Call.

Remembers your history to tailor recommendations.

Agents (human or AI) pick up where you left off.

Reliable solutions every time, with fewer human errors.

Get support in your preferred language, anytime.

Application Agents

Integrates and Meet to capture interactions

Answers Phone Calls & Website Inquiries

Provides Detailed Clarification & Responses

Schedules Meetings & Creates Calendar Events

Logs Responses to Your CRM

Pings You on Slack or Teams for Next Steps

Captures & summarizes in real time

Learn More

A dashboard with two of the products listed

AI That Speaks, Sees and Solves

Thunai empowers support teams with human-like intelligence
and visual assistance to resolve issues faster.

Responds in Seconds

Find anything From Anywhere

Auto update your Support Stack

Understands Every Case Instantly

Answers the Complex Stuff too

Exactly What Your Support Team Needs.
On Day One

Smart Triage

Routes tickets based on skill, priority, or availability

Multilingual Support

Understands + responds in 50+ Languages - instantly

SLA Alerts

Never miss a deadline with proactive nudges

Voice-To-Ticket

Turn customer calls into neatly logged tickers

Works with what you already use

Real Results, Not Just Promises

Support Became a Revenue Driver,
Not a Cost Center

With AI-powered upselling, feedback loops, and automated actions, Thunai turned our support team into a growth machine.

Learn More

Built for Call Centers.
Backed by Results.

Don’t take our word for it, here’s what teams say

#Support

Since implementing Thunai Brain and Chat Agent, we’ve seen a complete transformation in how we handle information retrieval, customer proposals and even retrieve specifications for equipments using Thunai.

Arjun Bhattacharyya, Chief Technology & Digital Officer, Ion Exchange

Still Got Questions?

What makes Thunai different from other enterprise search solutions?

Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.

How does Thunai handle sensitive customer data?

Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.

Do you offer on-premises deployment options?

Yes, Thunai provides on-premises deployment for organizations with strict data security and compliance requirements.

How can Thunai help in customer support automation?

Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.