Deploy AI Agents in Banking for Customer Service in Mins.  

Thunai’s Agentic AI for Banking authenticates users, resolves inquiries, human-like conversation. Available 24/7 and fully compliant.
Set up AI Agent in 30 Seconds
Deliver personalized financial guidance 24/7
Perfect compliance on every call
Secure, instant support for customers

Legacy Systems Can't Handle Modern Banking Demands

Transform Your Next Customer Interaction With AI Banking Agents

Automate responses for no more extended wait times. Just quicker, human-like conversations powered by AI voice, email, and chat agents alongside Thunai’s other AI features.

More Intelligence. Better Customer Support.

Guided Banking Customer Support

Allow AI-powered troubleshooting through AI chat, voice, and email agents to guide customers through loan eligibility criteria, digital account opening, and general banking tasks.

Automate Quality Assurance on Customer Calls

Get real-time feedback and track adherence to communication guidelines with transcription, sentiment analysis, and automated call scoring on every customer call and chat.

When Thunai Handles Banking Inquiries Instantly

42%

Better responses and ticket management using voice, chat, and email agents.
Head of Security

68%

Lower average handling time for banking issues. No more wait times.
Director of Operations

95%

Get eligibility details instantly on loan or credit card criteria.
VP of Customer Experience

Your Processes and Risk Management. Better With Thunai.

Custom AI Workflows for Banks

Use AI Agents in banking for everything from customer onboarding to helping with customer engagement using AI voice, chat, and email agents.

Seamless Integration with Existing Banking Systems

Thunai connects with your team’s CRMs, Slack, and email workflows without disrupting your existing infrastructure.

Keep Customers Informed with Current Data

Help your support team provide customers with compliant, up-to-date information every time, minimizing risk with Thunai AI agents.

Agentic AI for Every Banking Issue and Need

24/7 Personalized Customer Support With AI Voice, Chat, and Email Agents

Instantly handle balance inquiries, transaction history requests, and payment processing details securely and efficiently with Thunai AI’s voice, chat, and email agents.

Handle volume spikes without sacrificing quality or adding headcount.

When call volumes surge, your AI Voice Agent maintains consistent service levels across all client accounts.

Deliver personalized financial guidance with perfect compliance.

Financial inquiries require both accuracy and regulatory compliance. Your AI Voice Agent handles both flawlessly on every call.

Secure, efficient banking support that never keeps customers waiting.

Banking customers expect immediate service for time-sensitive matters. Your AI Voice Agent delivers instant assistance while maintaining strict security protocols.

Streamline the patient journey from scheduling to results.

Diagnostic procedures can cause anxiety. Your AI Voice Agent provides clear guidance and timely information throughout the process.

Turn customer questions into instant sales opportunities.

Shopping decisions happen 24/7. Your AI Voice Agent guides customers through product selection, order status, and purchase completion without delays.

Why Work With Thunai AI Agents in Banking

Personalized Financial Updates and Advice.

Instant Updates to Customers

Consistent Answers, Always Compliant.

Explains Complex Terms Simply.

Flags Client Escalations.
Handles Routine inquiries.

Speaks 150+ Languages Fluently

Works with what you already use

Real Results, Not Just Promises

Every Call Became an Opportunity,Not Just a Transaction

By identifying personalized needs for investments and insurance, Thunai helps our team drive new revenue from every customer conversation.

Learn more

Built for Modern Banking.
Backed by Results.

See Why Leading Banks Trust Thunai.
Marketing

True to it name, it does feel like a 'Thunai' (companion). Among all the features they have, what specially caught my attention was the Thunai Brain.

Jegan Selvaraj, Founder, Entrans.io

Still Got Questions?

Which AI is used in banking?

Banks use several types of AI, including machine learning to analyze data and predictive analytics to forecast trends. They also use AI banking solutions with Natural Language Processing (NLP) to power chatbots and understand customer communications. Increasingly, generative AI is being used to create new content and automate complex tasks.

How is JP Morgan using AI?

JP Morgan uses AI extensively for tasks like detecting fraud in real-time and managing financial risks with predictive models. They have developed specific AI tools like COiN, which analyzes complex legal documents in seconds, saving thousands of work hours.

What are the use cases of AI agents in banking?

AI banking agents provide 24/7 customer support, automate loan applications, offer personalized financial advice, and detect fraud.

What is the best AI chatbot for banking?

Thunai AI is an AI agent that works as a chatbot, voice agent, or email agent responding to customer queries and tickets instantly. Other leading AI banking solutions are Kasisto's KAI, Kore.ai, and IBM Watson, which are popular for their ability to handle complex financial conversations.

Smarter AI Banking is Just Minutes Away

Click to improve loan processing, customer inquiries, and compliance.

No scripts   No training    Just real results, from Day 1
Rated 4.8/5
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