Thunai Reflect
Your Real Time Feedback Loop for Product Quality.
Thunai Reflect brings all feedback and insights to one CX intelligence platform. Remove the gap between support and product with Intelligence by helping your teams have clarity.
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Create the Perfect Balance Between Customer Voice and Product Vision.
Thunai Reflect gives you a single, unified view of your product's performance by connecting engineering data with customer sentiment.
Product Health Monitoring
Aggregate insights directly from tools like Jira to track bugs, incidents, and feature health in real time.
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Omnichannel Feedback Integration
Collect praise, complaints, and structured feedback seamlessly from your support chats, calls, and meetings.
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Automated Ticket Generation
Turn qualitative feedback into quantitative engineering tasks. Reflect creates tickets for your product teams to close the loop.
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Smart Agent Configuration
Easily configure Reflect for the specific product on which health scoring needs to be performed.
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