Meet Your Customer Support Agent

Resolve 80% of queries instantly. Automate FAQs, deflect repetitive tickets, and only escalate when it truly matters

500+ Teams Have Already Activated Their customer support Agent with Thunai

Tasks This Agent Can Take Off Your Plate

L1 Ticket Deflection

Handles repetitive queries like delivery status, refund policies, password resets, etc

Automate FAQs Across Channels

Delivers consistent answers across chat, email, and messaging platforms

Smart Escalations

Routes only complex queries to agents with context, tags, and history

Multi-Channel Support

Works across Zendesk, Intercom, Gmail, MS Teams, and Slack

Who Is This Agent For?

  • B2C Support Teams handling volume queries
  • Insurance or eCommerce help desksOps teams looking to reduce manual L1 handling
  • Startups with lean CS teams‍‍
Launch in few mins

Deployment & Setup

Zero-code Setup Train your agent with your help docs, past tickets, and process workflows

Still Got Questions?

What makes Thunai different from other enterprise search solutions?

Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.

How does Thunai handle sensitive customer data?

Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.

Do you offer on-premises deployment options?

Yes, Thunai provides on-premises deployment for organizations with strict data security and compliance requirements.

How can Thunai help in customer support automation?

Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.