How Thunai Revenue AI Builds Sales From Every Call on Your CCaaS

Do you know if every potential deal in your sales calls goes into your pipeline?

Buying signals often get drowned out in the noise of back-to-back meetings. Notes get left out when agents rush to write things down manually.

Growing a sales team comes with a high cost because your best data stays trapped in unrecorded conversations

That is why Thunai Revenue AI changes your sales process by finding buying signals automatically. Here is how the system works.

How Thunai Automates Revenue Intelligence Across Your CCaaS and Sales Tools - 5 Steps

Step 1: Get into the Thunai Revenue Module: Open your Thunai dashboard and head over to the Revenue AI section. This tool is built to help revenue and sales teams specifically with deep sales insight and opportunities.

Step 2: Set Up Your Opportunity Criteria: Every business sells in a different way. You do not use generic templates in Thunai but instead perform Opportunity Configuration. You lay out exactly what an opportunity looks like for your group. You base this setup on intent indicators and your specific sales lifecycle stages. You can map confidence levels to different stages.

Step 3: Hook Up Your Communication Channels: Make sure Thunai is listening where your customers are talking. Thunai Revenue AI actively listens to all your customer conversations - like your CCaaS, telephony software, and video call tools like Google Meet or Zoom.

Step 4: Turn On Automatic Deal Detection: The system takes over the heavy lifting once you set things up. Switch on Deal and Opportunity Detection. Let the AI automatically pick up on deals mentioned in calls, meetings, and chats. The system will identify these moments and place them directly into the Opportunity Space.

Step 5: Sync Up with Your CRM: Finally, make sure to close the loop. Activate the CRM connection. This allows Thunai to sync data and perform actions on your connected CRM. The insights captured by Thunai show up instantly in your system of record.

How Thunai Improves Sales Pipelines and Automates Data Entry

1. Never Miss Out on a Hidden Lead

The biggest leak in any sales pipeline is the opportunity that went unnoticed. A customer might bring up a future project or mention a budget increase in passing. That money gets lost if the sales rep is distracted.

Thunai Revenue AI makes sure you never miss out on a lead. The system automatically picks up on new deals from all your calls and chats. You have an AI that listens without getting tired.

2. Zero In on High Confidence Opportunities

Not all leads are created equal. Wasting time on low intent prospects hurts speed for enterprise sales teams.
Thunai allows you to work on the right opportunities. You set up scoring based on your unique sales process.
You can map confidence levels to sales stages. Your team can plan out their day based on data-backed probability rather than intuition. This makes sure your top closers always work on the deals most likely to go through.

3. Automated CRM Updates Based On Customer Calls + Emails

Data entry slows down sales productivity. Thunai solves this through deep CRM connections. The system does not just sync data but also carries out actions on the connected CRM.
This makes your sales workflow simpler. This means your sales reps do not spend Friday afternoons manually updating deal stages in Salesforce or HubSpot. They rely on Thunai to reflect reality in the CRM automatically. This leads to more accurate forecasting and happier sales teams.

4. AI Booking and Personalized Follow Ups with Thunai Omni

Sales teams often drop the ball when chasing down leads across different apps. Thunai Omni steps in to manage bookings and follows up on voice, chat, and email. The tool looks into past chats, emails, and call transcripts to send messages that feel personal.

With this, you do not need to write out every note by hand. The system sets up meetings for you automatically, keeping the deal alive and filling up your schedule with zero extra work.

Challenges With Traditional CRM and Sales Reporting Tools

• Passive Data Silos: Traditional CRMs operate just as databases. They do not come up with insights on their own. These systems rely entirely on what a human types into them. The record acts as if the call never happened if a rep forgets to log it.
  
• Manual Drudgery: Salespeople are hired to sell. Yet they spend a massive amount of time on data entry. This manual work cuts into the time available for client interactions. Agents end up with CRM fatigue. Data quality goes down over time.
  
• Missed Verbal Cues: Standard recording tools capture audio but do not understand it. Searching for the word budget in a thousand hours of audio is impossible without AI. Traditional tools leave valuable buying signals buried in audio files. No one ever listens to them again.
  
• Subjective Forecasting: Reviews often depend on the optimism of a sales rep. They are not based on factual evidence without objective scoring. This leads to wrong revenue projections. Companies end up with surprise losses at the end of the quarter.
  
• Disconnected Context: The call recording lives in one tool in traditional setups. The notes live in another. The deal stage lives in a third. Thunai acts as a living and unified knowledge system. Traditional stacks create broken views of the customer.
  
• Slow Reaction Time: A competitor might be mentioned. A churn risk signal might show up. Traditional reporting might catch it weeks later. Real time detection is needed to save deals before they go cold.

Using Thunai to Create Sales Teams that Miss Zero Opportunities

Stop letting valuable revenue slip away by letting your team get overwhelmed with administrative tasks!
The reality is that no company can afford to have a leaky pipeline in the competitive world of enterprise sales.

Thunai allows your sales team to stop hunting for leads. The platform allows them to work on closing deals. You change the daily rhythm of your sales floor and do this by automating the detection and scoring of opportunities. You get these benefits with Thunai Revenue AI

• Automated Deal Detection: Capture every potential dollar discussed in every meeting without lifting a finger.
  
• Customizable Scoring: Connect the AI with your specific business logic. Connect it with your sales stages for accurate prioritization.
  
• Automated CRM Updates: Make your sales workflow simpler. Sync all data and contacts directly to your main system.
  
• Actionable Insights: Turn conversations into structured data. This helps revenue grow.

Ready to spot every buying signal? Try Thunai now. Change your conversations into closed revenue.

FAQs on Using Thunai Revenue AI to Drive Enterprise Sales

Does Thunai Revenue AI work with my existing CRM? 

Yes. Thunai features CRM connections. The system syncs data and carries out actions on your connected CRM. The Thunai MCP acts as a central system as well. It connects to more than 35 popular enterprise apps out of the box, including all major CCaaS and CRMs.

Can Thunai handle complex B2B sales cycles? 

Yes. You can carry out Opportunity Configuration. You define intent indicators and map them to specific sales lifecycle stages. This makes the tool good for complex enterprise environments. Readiness to buy is often nuanced there.

How does Thunai identify the speakers in a sales call? 

Thunai uses Call Diarization. The system separates speakers and gives detailed transcripts linked to speakers. This makes sure you know exactly who said what. This matters for pointing out decision makers versus influencers.

Is my sales data secure within Thunai? 

Yes. Thunai uses Knowledge Graphs and Compartmentalization. The system organizes content and sets apart sensitive or tenant-specific data. This makes sure that your proprietary sales data remains secure. Data stays accessible only to authorized users.

Can Thunai help with post-call work? 

Yes. The system acts as a Meeting Notetaker. Meaning, it generates summaries, creates action items, and analyzes sentiment immediately after the call. This automates the follow-up process so nothing gets overlooked.