AI Agents Agents for Hotels That Create Exceptional Guest Experiences

See how AI agents for hotels shape trust across every guest interaction. Automate front-desk support, reservations and room-service to create exceptional guest experiences 24/7.

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Turn Vendor Updates Into Faster Insight, Smarter Logistics

24/7 Customer Support on Call, Chat and Emails

Deploy AI agents for manufacturing that converse fluently in 150+ languages to handle logistics queries from suppliers anywhere.

Improve Room Turns With Real-Time PMS Sync + Automation

Thunai MCP syncs with your PMS for real-time room availability. Use Agentic AI to dispatch staff and cut out-of-service time.

Improve Upsells for Guests with Revenue AI

Thunai Revenue automatically finds upsell opportunities like room upgrades or spa packages, and detects ideal loyalty customers.

Deploy AI Agents Agents for Hotels That Automate
Busy Work Across Properties

Guest Services
Housekeeping
Revenue
Room Service

Frontdesk + Guest Services Using AI Voice Agents for Hotels

Keep service consistent across properties. Connect AI agents that respond to routine questions, improve reservations and follow-up with guests on reservations to reduce repeat contacts.
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*Omnichannel reservations
*AI reservation follow-ups
*Instant responses to guest queriesAutomated *callbacks

Improve Housekeeping and Room Turnover With Automation

Monitor customer satisfaction and property health in real time. Automatically convert staff inputs into maintenance tickets and streamline your room turnover workflows.

*Automated ticket creation
*Monitor customer sentiment
*Bidirectional PMS sync
*Incident trend alerts

Better Revenue Management With Thunai 

Actively listen to customer conversations to uncover upsell opportunities. Automatically score and capture leads for room upgrades directly into your connected CRM.

*Conversation active listening
*Automated deal detection
*Opportunity scoring setup
*CRM data synchronization

Orders + Room Service Using AI Agents for Hotels

Manage guest requests effortlessly across voice, chat, and email channels. Deploy smart AI agents for room service to process food orders without manual staff intervention.
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*Unified channel handling
*Cross-tool action management
*Voice and chat support for orders
*Automate order processing

Handle More Guest Conversations Instantly Using AI CX Agents for Hospitality

Handle high inquiry volumes across bookings, concierge requests, and guest support without overloading your front desk.
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FAQs on AI Agents for Hotels 

What are AI agents used for in hospitality?

AI agents in hotels manage routine operations like booking inquiries, room service requests, and checkout procedures. With Thunai Common Agent, workflows can operate across text, voice, and email  while Revenue AI automatically captures deals mentioned in calls, meetings, and chats into the Opportunity Space.

What is Conversational AI in the Hotel Industry?

Conversational AI voice agents in hotels create natural, human-like interactions across voice and even on your website. Thunai Omni intelligently analyzes sentiment in real time, which makes sure the handover to a human agent is smooth.

How can AI improve hotel operations?

AI stops information silos by putting all your structured and unstructured data in one place. Using AI for hotels helps lower resolution times and cuts down on manual work, freeing up your skilled agents for complex, high-value issues.

Which hospitality brands are leading in AI?

Most leading hotels and resorts are using AI to power digital concierges and personalised guest stays. By using Agentic AI for hotels like Thunai, properties connect with popular enterprise tools (CRMs, helpdesks, calendars, CCaaS etc.) to rival the tech capabilities of the world's largest luxury chains.