AI Agents for Manufacturing and Supply Chain Teams Built for CX Impact
Deploy agentic AI for manufacturing to automate every CX interaction and prevent production delays.
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Automate Global Support
Accelerate Issue Resolution
Complete Interaction Forecasts
AI Agents for Manufacturing and
Supply Chain
98%
35%
100%
Discover How Thunai Eliminated Resolution Delays for a Global Manufacturer's Supply Chain
“Thunai improved our supplier interactions, automatically resolving shipment status queries we were previously drowning in. This shift drove an increase in satisfaction from our global base.”
Built to Sync With Your Entire Tech Stack
Experience AI agents for manufacturing by integrating with the world's leading CCaaS and ERP platforms in minutes.
Multilingual Voice Agents
Identify and resolve logistics issues in real-time conversations using agentic ai for manufacturing across 150+ languages.
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AI Sentiment Scoring
Configure custom scoring based on your unique vendor tiers, frustration levels,
and risk indicators to detect issues live.
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Real-Time Call Tracking
Get a bird's-eye view of your support queue in real time. See exactly which vendors have issues and who needs escalation.
Smart Human Handover
Automatically sync call context and transcripts so your human agents can barge in without lifting a finger.
Smart Human Handover
Automatically sync call context and transcripts so your human agents can barge in without lifting a finger.
Bi-Directional CRM Sync
Make sure your source of truth is always accurate. Our MCP layer reads from and writes directly back to your CRM.
Advanced Intent Mapping
Define what a "shipping delay" looks like for your org and let the AI find and tag them in the wild.
Built to Sync With Your Entire Tech Stack
Experience AI agents for manufacturing by integrating with the world's leading CCaaS and ERP platforms in minutes.
Genesys Cloud
Deep bi-directional sync to push call insights and update vendor records automatically.
Five9
Keep your contact center updated with real-time intent scores and automated call summaries.
Salesforce
Capture every voice signal and transcript to detect hidden supply risks in support calls.
ServiceNow
Turn your helpdesk engine into a data goldmine with automated ticket creation and resolution.