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E01: Shane Summers on 1stDibs' CX Playbook

Shane Summers, Director of Client Services at 1stDibs, joins The Prompt Room to unpack how a luxury marketplace scales consistent, AI-supported CX.

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CX Automation

Fresh off the mic

Shane Summers, Director of Client Services at 1stDibs, joins The Prompt Room to unpack how a luxury marketplace scales consistent, AI-supported CX.

Shane Summers
Director of Client Services, 1stDibs
02 August 2026
5:27
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CX Automation

E01: Shane Summers on 1stDibs' CX Playbook

Shane Summers, Director of Client Services at 1stDibs, joins The Prompt Room to unpack how a luxury marketplace scales consistent, AI-supported CX.

Shane Summers

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30 Mins Watch

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