CCW Las Vegas 2026: The Exclusive 4-Day Customer Contact Conference

CCW Las Vegas 2026 will no doubt be where the market's most ambitious customer experience professionals come together!

This event promises to be an industry-defining experience that has, year after year, granted 5,000+ attendees the chance to network with some of the top executives in the global market.

For many growing brands, CCW Las Vegas 2026 will be THE definitive conference for any leader looking to learn how customer contact is operating today.

With a staggering 54% of all attendees representing Fortune 100 companies, this is the place to be.

Who are Some of the Speakers at CCW Las Vegas 2026?

This year, CCW Las Vegas 2026 includes a lineup of over 300 experienced executives from global brands, innovative startups, and thought leaders.

You’ll hear from incredible keynote speakers like 4x NBA Champion and Entrepreneur Shaquille O'Neal, Chief Business Correspondent for ABC Rebecca Jarvis, and CEO of Red Lobster Damola Adamolekun.

The agenda contains industry leaders, including exclusive insights from Nicole Kyle, Chief Product Officer at CMP, giving leaders a direct look into the future of CX technologies.

Speakers will show up from major vendors like CallMiner, Five9, Salesforce, and Etech Global Services. With information that will be direct and useful and advice from people who have successfully completed digital modernization and workforce optimization.

4 Days of Sessions and Highly Effective Networking at CCW Las Vegas

CCW Las Vegas uses a more direct, four-day schedule format. This format is designed for maximum effect. The 4-day experience gives you a complete plan to improve your customer support.

CCW Las Vegas 2026 will start with a lively Welcome Party sponsored by iQor, Krisp, and Salesforce. After that, it will move on to in-depth modules and sessions about key areas for leaders:

• Summits and Specific Solutions: Find out how to validate your workflows and get tactical lessons during specific vendor sessions.
• Main Stage Breakouts: Get tactical lessons on creating AI-driven CX , and hear presentations directly from the main stage.
• Networking and Wellness: Look into the Mosaicx 5K Fun Run & Walk, and attend the CCWomen Breakfast, which is a dedicated networking community for women and allies in the industry.

The CCW week also includes private insights at the CMP Research Circle, plus the signature Expo Hall Grand Opening.

The CCW Las Vegas experience culminates in relaxed networking activities like the CCW Excellence Awards Gala, perfect for forming long-term professional relationships with fellow CX leaders.

Get Ready For CCW Las Vegas 2026

The goal of CCW Las Vegas 2026 is to give you the context, conviction, and community you need to begin working toward a fully optimized, AI-native customer experience center.

Our Team from Thunai AI will be attending CCW Las Vegas and would love to meet up with you.

With our CPMO Aditya Santhanam, CEO Jegan Selveraj, and CMO Kapildev in attendance, we would love to connect with you and discuss the CX plans and opportunities we’ve come across with our product Thunai AI.

Want to meet up? Let us know if you’re headed there or are in Las Vegas too!

What are the Other CCW Events in 2026?

FAQs about CCW Las Vegas 2026

When is CCW Las Vegas 2026?

CCW Las Vegas 2026 lasts for four consecutive days, from Monday, June 22 to Thursday, June 25. Over this time, participants will attend a series of breakout sessions and curated networking receptions.

Who should attend CCW Las Vegas 2026?

CCW is designed for end users who are assessing or buying CX technology, as well as vendors selling solutions. The attendee breakdown includes leaders from Financial Services (23%), Healthcare & Wellness (16%), Technology (16%), and Consumer Goods and Retail (12%).

What kind of networking opportunities are available at CCW Las Vegas?

Networking is a primary feature of CCW. The official site notes an incredible 40 contact exchanges per minute during the event. Opportunities range from the CCW Welcome Party to the CCW After Party sponsored by TransPerfect.