Deploy AI Agents for Amazon Connect

Use Thunai's AI Agents for Amazon Connect to guide customers and resolve complex inquiries on personalized level. Automate tasks with AI agents for better engagement, available 24/7.

Set up AI Agent in 30 Seconds

Resolve customer issues on the first contact, every time

Automate 100% of your quality assurance and compliance checks

Provide instant, intelligent support across any channel

Is Your Contact Center Truly Connecting?

Create Hyper Personalized Customer Experiences with AI Agents for Amazon Connect

Eliminate frustrating wait times and unresolved issues. Deliver fast, intelligent, and deeply engaging conversations by augmenting your Amazon Connect instance with Thunai's advanced AI Voice, Chat, and Email agents.

More Powerful Conversations. Deeper Intelligence.

AI-Powered Agent Assist and Upselling

Equip your team with a real-time AI co-pilot. Thunai provides agents with live screen sharing, automated troubleshooting steps, and instant access to the right information, directly within their existing workspace. Provide customers with solutions and products that would help them use AI Agents for Amazon Connect.

Fully Automated Quality Assurance

Thunai AI agents monitor and analyze 100% of your customer interactions, providing real-time transcription, sentiment analysis, and automated compliance scoring on every call and chat integrated with Amazon Connect.

When Thunai Elevates Your Contact Center

42%

Reduction in agent training and onboarding time with AI co-pilot.

Head of Security

68%

A decrease in average handle time for complex customer inquiries.

Director of Operations

95%

Improvement in first-contact resolution rates across all channels.

VP of Customer Experience

Your AI Agent for Amazon Connect.

Deploy Custom AI Workflows in Minutes

Automate your entire contact center with AI Agents for Amazon Connect. Easily configure intelligent routing, self-service, and proactive outreach on our intuitive, no-code platform.

Integrate Amazon Connect

Thunai enhances your operations by seamlessly integrating with Amazon Connect, CRMs, and your AWS ecosystem without disruption.

Real-Time Data Sync

Sync your knowledge base in real-time to give your agents on Amazon Connect consistently accurate information.

Every AI Agent Feature Your Enterprise Needs

24/7 Personalized Customer Support With AI Voice Agents

Instantly handle balance inquiries, transaction history requests, card activations, and payment processing securely and efficiently with AI banking solutions.

Handle volume spikes without sacrificing quality or adding headcount.

When call volumes surge, your AI Voice Agent maintains consistent service levels across all client accounts.

Deliver personalized financial guidance with perfect compliance.

Financial inquiries require both accuracy and regulatory compliance. Your AI Voice Agent handles both flawlessly on every call.

Secure, efficient banking support that never keeps customers waiting.

Banking customers expect immediate service for time-sensitive matters. Your AI Voice Agent delivers instant assistance while maintaining strict security protocols.

Streamline the patient journey from scheduling to results.

Diagnostic procedures can cause anxiety. Your AI Voice Agent provides clear guidance and timely information throughout the process.

Turn customer questions into instant sales opportunities.

Shopping decisions happen 24/7. Your AI Voice Agent guides customers through product selection, order status, and purchase completion without delays.

Choosing Thunai for Amazon Connect

Personalized Financial Updates and Advice.

Connects to the Right Experts

One Agent. Every Channel. Always in Sync

Explains Complex Terms Simply.

Flags Client Escalations.
Handles Routine inquiries.

Speaks 150+ Languages Fluently

Works with what you already use

Real Results, Not Just Promises

Every Call Became an Opportunity,Not Just a Transaction

By identifying personalized needs for investments and insurance, Thunai helps our team drive new revenue from every customer conversation.

Learn more

Built for Banking.
Backed by Results.

See Why Leading Banks Trust Thunai.

Marketing

True to it name, it does feel like a 'Thunai' (companion). Among all the features they have, what specially caught my attention was the Thunai Brain.

Jegan Selvaraj, Founder, Entrans.io

Still Got Questions?

What makes Thunai different from other enterprise search solutions?

Thunai differentiates itself through its advanced AI-powered understanding, proactive insights, and workflow automation capabilities beyond simple keyword search.

How does Thunai handle sensitive customer data?

Thunai employs robust security measures, including encryption and access controls, and adheres to relevant data privacy regulations.

Do you offer on-premises deployment options?

Yes, Thunai provides on-premises deployment for organizations with strict data security and compliance requirements.

How can Thunai help in customer support automation?

Thunai can automate support by providing agents with quick access to relevant information, suggesting answers, and potentially automating responses for common and even complex queries.

Which AI is used in banking?

Banks use several types of AI, including machine learning to analyze data and predictive analytics to forecast trends. They also use AI banking solutions with Natural Language Processing (NLP) to power chatbots and understand customer communications. Increasingly, generative AI is being used to create new content and automate complex tasks.

How is JP Morgan using AI?

JP Morgan uses AI extensively for tasks like detecting fraud in real-time and managing financial risks with predictive models. They have developed specific AI tools like COiN, which analyzes complex legal documents in seconds, saving thousands of work hours.

What are the use cases of AI agents in banking?

AI banking agents provide 24/7 customer support, automate loan applications, offer personalized financial advice, and detect fraud.

What is the best AI chatbot for banking?

Thunai AI is an AI agent that works as a chatbot, voice agent, or email agent responding to customer queries and tickets instantly. Other leading AI banking solutions are Kasisto's KAI, Kore.ai, and IBM Watson, which are popular for their ability to handle complex financial conversations.

A Smarter Contact Center is Just Click Away

Activate Thunai AI Agents for Amazon Connect to transform your call resolution.

No scripts No training Just real results, from Day 1

Try Your First Agent Now

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