In Episode 02 of The Prompt Room, Mona K, Head of Customer Support at Dose, sits down with Aditya Santhanam to talk customer experience, support, and retention.If you want to understand how great support becomes a real driver of customer loyalty, this one's for you.
Episode
02
CX Automation
Video Podcast
From Support to Retention: Inside Dose Daily's CX Journey
Episode 02 of The Prompt Room, with Mona K from Dose. A conversation on customer support, experience, and retention.
Mona K
Head of Customer Support
20 August 2026
6:01
Watch & listen on
About this Episode
About the guest
Mona K
Head of Customer Support
Mona K, Head of Customer Support at Dose, turning support into a retention engine.
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