Neuberg’s Success Story

Operational Cost Reduction

Cut by 20%

Service Delivery Speed

Increased by 50%

Employee Satisfaction

Boosted by 35%
Industry
Industry
Company Size
50-200+
Head Quarters
Customer Support
Agents Used
Agent type

Neuberg’s Transformation

Neuberg Diagnostics was struggling with high operational costs and slow service delivery. They sought a solution that could streamline their processes and improve overall performance. Thunai Agents provided the perfect answer.

Adopting Thunai Agents

With the implementation of Thunai Agents, Neuberg was able to automate many of their routine tasks. This automation not only reduced the workload on employees but also allowed for faster service delivery.

"The results were immediate. We saw a significant drop in costs and an increase in service speed." - COO of Neuberg Diagnostics

Impact of the Change

After the integration, Neuberg reported a 20% reduction in operational costs and a 50% increase in service delivery speed. Employee satisfaction also improved by 35%, as staff felt less overwhelmed and more empowered to focus on customer care.

This success story highlights the importance of leveraging technology to enhance business operations.

In this Story