In Episode 04 of The Prompt Room, Assaf Barnir, Head of Global Support at Sentry, sits down with Aditya Santhanam to talk AI-native support, product feedback, and preventing customer issues at the source. If you want to see how support can move beyond ticket resolution, this one’s for you.
Episode
04
CX Automation
Video Podcast
Reducing Customer Pain at the Source: Inside Sentry's AI-Native Support Model
Episode 04 of The Prompt Room, with Assaf Barnir from Sentry. A conversation on AI-native support, product feedback, and preventing customer issues.
Assaf Barnir
Head of Global Support
16 October 2026
5:09
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About this Episode
About the guest
Assaf Barnir
Head of Global Support
Assaf Barnir, Head of Global Support at Sentry
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